JUAN SPORTS Privacy Policy
Juan Sports is strictly for users 21 years old and above. We do not knowingly collect personal information from minors.
1 Overview
At Juan Sports, your privacy matters. This Privacy Policy explains how we collect, use, store, and protect your personal information when you access or use the Juan Sports website, mobile platform, or related services. Our goal is to ensure transparency, security, and trust while delivering a safe and enjoyable sports betting and online gaming experience for Filipino players.
By using Juan Sports, you agree to the terms outlined in this Privacy Policy.
2 Information We Collect
Juan Sports collects only the information necessary to provide secure, efficient, and compliant services.
Personal Information
This may include:
- Full name
- Mobile number
- Email address
- Date of birth
- Government-issued ID (for verification)
- Payment and transaction details
These details are usually collected during registration, verification (KYC), deposits, withdrawals, or customer support interactions.
Non-Personal Information
We may also collect non-identifiable data such as:
- Device type and browser
- IP address
- Operating system
- Pages visited and session activity
- Cookies and usage analytics
This information helps us improve site performance and user experience.
3 How We Use Your Information
Juan Sports uses collected data strictly for legitimate purposes, including:
- Creating and managing user accounts
- Verifying identity and age (KYC compliance)
- Processing deposits and withdrawals
- Preventing fraud and unauthorized activity
- Improving platform functionality and performance
- Communicating updates, promotions, or service notices
- Complying with legal and regulatory requirements
No Selling of Data
We do not sell or trade user data to third parties.
4 Data Protection and Security
Protecting your information is a top priority at Juan Sports.
We implement:
- Secure server infrastructure
- Encrypted data transmission (SSL)
- Restricted internal access to user data
- Regular monitoring for suspicious activity
Security Limitation
While no system is 100% risk-free, we take reasonable and industry-standard measures to safeguard your personal information.
6 Third-Party Services
To operate efficiently, Juan Sports may work with trusted third-party service providers such as:
- Payment processors
- Analytics platforms
- Customer support tools
These partners are required to follow strict confidentiality and data-protection standards and may only use data for authorized purposes.
7 Legal and Regulatory Compliance
Juan Sports operates in accordance with Philippine laws and gaming regulations.
We may disclose user information if required by:
- Legal obligations
- Regulatory authorities
- Court orders or law enforcement requests
Such disclosures are limited to what is legally necessary.
8 Your Rights as a User
As a Juan Sports user, you have the right to:
- Access your personal data
- Request corrections to inaccurate information
- Request account closure (subject to legal and financial obligations)
- Opt out of non-essential communications
Requests can be made through official Juan Sports support channels.
9 Data Retention
We retain personal information only for as long as necessary to:
- Maintain your account
- Fulfill legal and regulatory requirements
- Resolve disputes or enforce agreements
Once data is no longer required, it is securely deleted or anonymized.
10 Updates to This Policy
Juan Sports may update this Privacy Policy from time to time to reflect:
- Changes in laws or regulations
- Platform improvements
- Security or operational updates
Any changes will be posted on this page. Continued use of the platform means acceptance of the updated policy.
11 Contact Us
If you have questions or concerns about this Privacy Policy or how your data is handled, you may contact Juan Sports through the official website or customer support channels.
Data Privacy
Email: dataprivacy@juan-sports.com
For privacy-related requests, include your registered email/mobile and a short description of your concern.
Responsible Gaming
Email: responsiblegaming@juan-sports.com
Reminder: 21+ only. Please play responsibly.
Final Note
Juan Sports is committed to keeping your personal data secure and handled responsibly while you enjoy our platform.